SENIOR EXECUTIVE DIPLOMA COURSE OUTLINE

Candidates are required to practically undertake Project Development, Design, Planning and Implementation – Level 2

Important Information:

All examinations applicants are required to take one of the grouped General Studies topics outlined below:

General Studies (Part A)

Effective Communication

1. Verbal and Non-Verbal Communication

2. Active Listening and Feedback

3. Conflict Resolution and Negotiation

4. Presentation and Public Speaking Skills

5. Effective Meeting Management

Leadership and Team Management

1. Introduction to Leadership

2. Leadership Styles and Theories

3. Self-Awareness and Emotional Intelligence

4. Setting Vision and Objectives

5. Leadership Ethics and Accountability

6. Team Building and Collaboration

7. Building High-Performing Teams

8. Understanding Diversity and Inclusion

9. Effective Delegation and Empowerment

10. Building Trust and Rapport

11. Team Decision-Making and Problem-Solving

12. Time Management and Prioritisation

Problem-Solving and Analytical Thinking

1. Critical Thinking and Analysis

2. Identifying and Addressing Biases

3. Creative Problem-Solving Techniques

4. Decision-Making Models and Theories

5. Risk Management and Mitigation

6. Evaluating Outcomes and Lessons Learned

7. Case Studies and Group Exercises

Strategic Planning and Management

1. Goal-Setting and Objective-Setting

2. Developing Strategic Plans

3. Resource Allocation and Management

4. Monitoring and Evaluation

Emotional Intelligence and Well-being

1. Self-Awareness and Self-Regulation

2. Empathy and Social Skills

3. Stress Management and Resilience

4. Work-Life Balance

General Studies (Part B)

Project Management and Implementation

1. Project Planning and Execution

2. Risk Management and Mitigation

3. Collaboration and Stakeholder Engagement

4. Project Monitoring and Evaluation

Technical Foundations

1. Introduction to [Specific Technology/Field]

2. Hardware/Software Components and Configuration

3. Networking Fundamentals (if applicable)

4. Safety Procedures and Precautions

5. System Installation and Troubleshooting

6. Maintenance and Upkeep Best Practices

7. Data Management and Backup Strategies

8. Security Essentials (Firewalls, Passwords, etc.)

Specialised Skills

1. Advanced Configuration and Optimisation

2. Integration with Other Systems/Tools

3. Data Analysis and Reporting Techniques

4. Advanced Troubleshooting Methods

5. Customisation and Automation

6. Advanced Security Measures (Encryption, Access Control)

7. Collaboration and Sharing Tools

8. Emerging Trends and Technologies

Implementation and Best Practices

1. Case Studies: Real-World Applications

2. Implementation Roadmap and Project Planning

3. Change Management and User Adoption

4. Best Practices for Ongoing Support and Maintenance

Leading Change and Sustainability

1. Leading Organisational Change

2. Building a Culture of Innovation

3. Sustainability and Social Responsibility

4. Coaching and Mentoring for Development

5. Action Planning and Implementation

General Studies (Part C)

Decentralisation Principles

1. Introduction to Decentralisation

2. Benefits and Challenges

3. Types of Decentralisation (Administrative, Fiscal, Political)

4. Principles of Good Governance

5. Case Studies: Successful Decentralisation Initiatives

Empowerment and Accountability

1. Empowerment Concepts and Theories

2. Building Trust and Confidence

3. Accountability Mechanisms

4. Participation and Inclusion Strategies

5. Role-Playing: Empowerment Scenarios

Decision-Making and Autonomy

1. Decision-Making Models

2. Autonomy and Authority

3. Risk Management and Mitigation

4. Effective Communication Channels

5. Group Exercise: Decision-Making Simulation

Capacity Building and Resource Management

1. Capacity Assessment and Development

2. Resource Allocation and Management

3. Budgeting and Financial Management

4. Human Resource Development

5. Case Study: Effective Resource Utilisation

Implementation and Sustainability

1. Implementation Roadmap

2. Change Management Strategies

3. Monitoring and Evaluation Framework

4. Sustainability Planning

5. Action Planning and Commitment